PLEASE READ:
ALWAYS consult with Sanatoga Water Conditioning before self-service for proper procedures.
UV Bulb Replacement
- Make sure no water is being used.
- Turn off outlet valve from UV.
- Unplug UV.
- Allow to cool down- bulb and harness will be hot.
- Gently disconnect bulb from wiring harness.
Remember: The bulb is inside of a quartz sleeve. Banging the bulb against the quartz sleeve could result in breakage of the sleeve.
- Remove the old bulb.
- Put the new bulb in the sleeve.
- Gently plug the new bulb into the wiring harness.
- Plug the UV back in.
Note: On some units it is necessary to reset the timer, which typically requires holding in the reset button while plugging in the unit, waiting for a beep, and then releasing the reset button.
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- Once the bulb is lit, reopen the outlet valve from the UV.
EMERGENCY?
We offer 24 hour emergency service. Call (484) 524-5802 for the technician on call.
If you would like to bypass your equipment, please read below for step-by-step instructions. If successful, you’ll be able to schedule your service appointment in the normal schedule and save money.
Newer water softeners and acid neutralizers have the bypass built into the back of the control valve.
Below you will find instructions on how to operate your water valves in the event of an emergency.
Your Neighbors Love Their Cleaner, Safer, Better Water!
Our dedication to our customers is continually rewarded with referrals and testimonials about our water quality solutions!