Testimonials

Service - Well in Pottsgrove

I noticed my well pressure tank leaking on thursday 12-14. Called the office on friday 12/15 and was greeted with a smile through the phone. Let them know about my leak and asked if they could help. being they had installed our water softener system they were able to pull up pictures and knew exactly what I needed. By 10:30 tuesday morning 12/19 the install was complete. We are so thankful to have a local company with such great service.

Jim M.

Water Treatment Installation - Well

Had a water softener and neutralizer installed and couldn’t have asked for better service! Our technician Gary was on time, did an excellent job, explained everything to me and we are extremely happy with the job. Thanks to all at Sanatoga Water Conditioning!!

Louise Y.

Water Treatment Installation - Well in Pottstown

We are very impressed with the service from Sanatoga Water Conditioning. We reached out just a couple weeks ago with some concerns about our well water and within a few days John was out to test our water and explain some of the issues. He broke everything down so we understood and gave us his recommendations. Never once did we feel pressured or like he was trying to sell us on anything. He addressed our specific concerns and we decided then to move forward with a water softener and filtration with pH balancing. Our installation was scheduled for less than two weeks away. The tech came out and was extremely polite, he worked efficiently and even replaced a few water lines that he noticed were leaking. He showed us our new equipment and explained in depth how to work it and what things we needed to keep an eye out for. Overall we have been nothing but satisfied with SWC. We’ve already recommended them to some friends and family, a truly trustworthy company.

Candice M.

Service - Well in Pottstown

George the technician was scheduled to arrive at 4:00 and he was here 2 minutes early! Spent about 30 minutes and problem was solved. We were having issues with our water pressure during a shower. We'd turn on the shower and it would run for a few minutes, lose pressure and then completely stop. We'd then turn off the shower, wait 30 seconds, turn back on and we'd have double the water pressure. George replaced a pressure switch and did some cleaning and things are back to normal. He also said that the blue pressure tank inside the basement may need to be replaced in the next 6 months, so keep an eye on it. We ouldn't be more pleased with the service.

Greg S.

Well Water in Phoenixville

The old pressure tank at our house finally sprung a leak. After one scheduling mix-up, we had to wait longer than we would've liked, but after my urging, Sanatoga got someone out here pretty quickly. The install of the new tank went quickly and smoothly and it feels good to have a new, larger tank. We inherited this water treatment system in our house that had been installed and serviced by Sanatoga, so we've continued with their service. I'm always a little surprised at the high cost of their servicing, but coming from public water in the city, we had no experience with this expense. However, Sanatoga always does a good job.

Beth G.

Public Water in Pottstown

Water Treatment Installation in Pottstown

Lorren R.

Well Water in Spring city pa

Very nice. Explained everything

Lori H.

Public Water in Paoli

I recently had Sanatoga install both a water softener system and a R/O system. The installer was very professional and careful in his work and took the time to explain the systems to me. So far, I am very pleased with the results. I can really feel the difference in water quality from the softener and I am happy to know that I am drinking the cleanest water possible. I would definitely recommend Sanatoga Water Conditioning.

Ellen E.

Public Water in Audubon

Service in Audubon

John m.

Well Water in Spring City

Water Treatment Installation in Spring City

Alex S.

Well Water in Spring City

First time using Sanatoga Water but had heard from others how good they were. Now that I've experienced their services for myself I'm a believer! Number of things they did that another competitor wouldn't. First they assessed my equipment and found it to be in good working order (with a few tweaks) so I was able to save thousands of dollars as the competitor didn't maintain existing equipment and gave me a quote for ALL new equipment. Next I had a request to unhook and turn off the water on Friday and come back on Monday so I could redo the sheetrock walls in that room as there had been leaking water for quite some time. Thank you for accommodating this request as I was able to remove some mold within the walls that I wouldn't have known otherwise. Not sure the competitor would've been so flexible here. Our technician Gary came back out on Monday and had a bit more work than anticipated as we had replumbed to a single connection point to the house to make things easier and so we could reconfigure the space. Didn't hear any complaints from Gary, he just jumped in and began working. Secretly I think he enjoyed working in a "new construction" area. In the end, as nice as we had cleaned up the room the plumbing he did and the care he took to keep a "clean" look was so much appreciated. The last thing was a tricky part for a quartz sleeve around a UV light I had purchased years ago and he didn't have the right part and said he would be back. Since it was a unique part specific to that company they ended up contacting that company to get the right part. The point is that they go above and beyond to source the right parts for your equipment and they don't "cut corners" and they also only charge you for what is actually used in your job, which you see on your detailed invoice. In the end, with their third trip to my house everything is in great working order and we couldn't be more thrilled!! Thank You Sanatoga Water, especially to Jes and Gary

Peter C.

Public Water in Collegeville

John did a great job telling us what we needed and Gary did fantastic job with the installation.

Rick W.

Public Water in Collegeville

I'm very happy with new water softener ProMate 6.0-DMT. John Theisen tested a water quality in my home. Clearly explained me how the system works and recommended to install ProMate 6.0-DMT. He is very professional. Technicians performed startup with no issues. I highly recommend Sanatoga Water Conditioning company.

Roman K.

Public Water in Limerick

Steve tested my water, explained the system and helped determine the install site. Gary installed the system and explained how I need to maintain it. Both were courteous and answered my questions. I can tell the difference in my water and it's great!

Heather S.

Well Water in Boyertown

This system is so great and i wish I had done it sooner. The team is great to work with from the office staff to the techs. I would highly recommend! My water tastes great now! No more lugging water jugs up my stairs! Thank you!

Lori R.

Public Water in Limerick

Very informative and patient with all my questions. Very knowledgeable and not pushy, i would definitely recommend Sanatoga Water.

Sharon W.

Well Water in Lehighton

The service is always great.

Ron F.

Public Water in OLEY

Juan was excellent. He was friendly, professional, and answered all of my questions.

Patricia W.

Well Water in North Coventry

Very pleased with entire process. Installation went very smoothly. Gary explained system well, too.

David S.

Well Water in Coopersburg

Was very impressed. The 2 gentleman who came were both very pleasant, cleaned up well, and took the time to explain everything when they were through! Highly recommend this company, a week prior to having our new system put in the owner John was out to service and he took the time to explain our needs and different products/options was never pushy, was just helpful!! Down to earth family feel!

Blair G.

Public Water in Douglassville

The person who came to install was awesome! Very efficient! Best decision we ever made to get this done, not even a week and already seeing a huge difference. Wish we have done this early

Robyn S.

Public Water in Limerick

Juan was great and explained things every step of the installation. JD was good as a helper but needs more experience.

Steve M.

Public Water in Douglassville

Our serviceman was very efficient and explained how and when to request salt delivery. Excellent.

Elizabeth C.

Public Water in chester springs

From my initial contact through installation, the people at Sanatoga were a pleasure to work with. Installation was done very well with no issues. We are very happy with our water softener system!

william b.

Well Water in Glenmoore

New system works great and install looks and feels very professional. Thank You! Looking forward to no longer having stained fixtures and failing appliances from acidic water!

Mark J.

Well Water in Royersford

Never disappoints! I've had two water tests conducted on my home. During the most recent John shared his knowledge and expertise on not only the Well tank pump that was in serious need of replacement but also options for my water softener. I never felt pressured to commit to something I didn't need. They made sure I had all the information and let me make a decision based on what made sense for me. Great experience from first call to final product!

Fred S.

Public Water in West Chester

I have been researching for an under the sink RO system for a while and came across Sanatoga Water Conditioning. Neither my husband nor I are handy, so needed professional help with installation. I had not heard about the RO system Manufacturer before, because they sell their product through dealers like Sanatoga Water Conditioning, but a phone call to the Manufacturer helped me get answers to my questions. The installing technician was competent, helpful and professional and the customer service responsive. Satisfied customer and would recommend this company.

Ananya G.

Well Water in Sanatoga

Thorough and personable

Debbie M.

Well Water in Upper Pottsgrove

The guys were friendly and helpful. We appreciate the quick service.

Michele B.

Public Water in Collegeville

Great install. On time, wore masks (at my request near my elderly parents) and cleaned up afterwards. Love the new water already!

L W.