Quartz Sleeve Replacement Cleaning

PLEASE READ:

ALWAYS consult with Sanatoga Water Conditioning before self-service for proper procedures.

EMERGENCY NUMBER

Quartz Sleeve Replacement Cleaning

Remove the lamp.

Shut off the water supply and drain all lines.

Remove lowest connection on the disinfection system and drain the UV chamber (use a smell bucket under the unit to prevent a spill) Note: on S12Q-PA and SSM-39 systems, the reactor is provided with a ¼” drain port. On this system simply remove the drain plug and allow water to drain into a bucket.

Remove aluminum gland nuts from the chamber, checking for the free-floating spring inside sleeve at opposite end to the lamp connection (do not allow quartz sleeve to fall).

Carefully remove the o rings from the quartz sleeve. As the o ring may tend to adhere to the quartz sleeve, it is recommended to replace the O rings annually.

Clean the outside of the quartz sleeve with a cloth soaked in CLR, vinegar or some other mild acid and then rinse.

Re-assemble the quartz sleeve with spring in the UV chamber allowing the sleeve to protrude an equal distance from both ends of the UV chamber.

Wet the o rings and slide onto each end of the quartz sleeve and reassemble the gland nuts (hand tight is sufficient).

Re-tighten all connections, turn on the water and check for leaks.

Plug in ballast and verify the POWER-ON LED is illuminated and ballast power-up sequence operates.

EMERGENCY?

We offer 24 hour emergency service. Call (484) 524-5802 for the technician on call.
If you would like to bypass your equipment, please read below for step-by-step instructions. If successful, you’ll be able to schedule your service appointment in the normal schedule and save money.

Newer water softeners and acid neutralizers have the bypass built into the back of the control valve.

Below you will find instructions on how to operate your water valves in the event of an emergency.

Your Neighbors Love Their Cleaner, Safer, Better Water!

Our dedication to our customers is continually rewarded with referrals and testimonials about our water quality solutions!

"Never disappoints! I've had two water tests conducted on my home. During the most recent John shared his knowledge and expertise on not only the Well tank pump that was in serious need of replacement but also options for my water softener. I never felt pressured to commit to something I didn't need. They made sure I had all the information and let me make a decision based on what made sense for me. Great experience from first call to final product!"

- Frederick S.

"We are new to the area and new to well water. We have used Sanatoga twice now - for routine maintenance and a water softener install. Juan is always on time and very attentive. We feel fortunate we have someone who cares about our house as if it were his own and a company we can count on in the years to come.
Thank you for excellent service!"

- John D.

"We have used Sanatoga Water Conditioning as a residential client as well as for our business customers for several years now. I could not be more happy with the customer service and professionalism that they provide. I always get a cheerful and helpful person on the other end of the line when I call the office, and the technicians who installed our water treatment system were clean, professional and answered all of my questions. I can definitely recommend Sanatoga, 5 Stars."

- Lori N.

      
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   Jonathan DeLone 
 October 29, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Always a pleasure working with JD and Sanatoga Water
  
 
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   Ed Mininger 
 October 28, 2026
 
 
 Trustindex verifies that the original source of the review is Google. They kept me informed and showed up when scheduled. The service was efficiently and professionally done.
  
 
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   Victoria Doland 
 October 21, 2026
 
 
 Trustindex verifies that the original source of the review is Google. JD stopped by this morning to do a check on our 2 yr old water system.  He was very informative and found that our water softener was not working properly - which I suspected already.  He filled the water softener with salt and is going to have the company follow up with me to fix the water softener.  Service people are top notch! Thanks JD!
  
 
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   john n 
 October 20, 2026
 
 
 Trustindex verifies that the original source of the review is Google. The office staff, Alexi, was courteous and keeps me informed as to what services are due when. The technician Juan, tested our water quality first and informed us we did not need to change 2 of the more expensive filters in our 5 filter under the sink RO system. Juan arrived on time and was honest, friendly and professional. He changed the 3 filters quickly and with no water splashed under the sink. I would highly recommend SWC for all your RO system needs including parts or service.
  
 
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   Jackie Scarcelle 
 October 19, 2026
 
 
 Trustindex verifies that the original source of the review is Google. JD is very polite and always wanting to please.  I would recommend Sanatoga Water to anyone!
  
 
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   Joe Zmuida 
 October 16, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Pleasant service, explained everything and was in and out. Thank you JD
  
 
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   Joanne Cushman 
 October 16, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Juan was great!  Thank you.
  
 
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   Jessica Zweifel 
 October 16, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Always excellent service with Sanatoga water. The maintained me on schedule and reminder never worry about asking any questions because they’re always there to help.  JD it’s been my tech for a few deliveries already and he is always very. professional and respectful.
  
 
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   Zachary Hartman 
 October 16, 2026
 
 
 Trustindex verifies that the original source of the review is Google. JD was very nice, informative, and efficient with his work.
  
 
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   Robin Poggi 
 October 9, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Prompt, professional service.Very easy to deal with.