80 N. Charlotte Street, Pottstown, PA 19464

Phone: 610-326-9803

Emergencies: 484-524-5802

WOW RO Filter Replacement Procedure

PLEASE READ:

ALWAYS consult with Sanatoga Water Conditioning before self-service for proper procedures.

EMERGENCY NUMBER

WOW RO Filter Replacement Procedure

Changing the Filter Cartridges (PRE, RO, POST)

(Refer to Installation)

Removal

  • Open RO faucet for a glass of water and close.
  • Turn system feed off and wait for 20 seconds.
  • The system has now been depressurized for a safe removal of the cartridges.
  • Towels should be placed under the system first.
  • Remove cartridges with a clockwise upward twist.

Replacement

  • Remove red cap from top of filter cart rid ge.
  • With a black permanent marker, write the date on each filter to track replacement time. Filters last up to a year in most cases.
  • Pre-fill filter cartridges with bottled water or tap water.
  • Attach post-filter in the labeled POST position, RO-Filter in the labeled RO position and the pre-filter in the labeled PRE position, with a twisting counter clockwise  upward motion until you feel and hear stop tabs touch (see Figure 15).

Note: Make sure your cartridges are inserted completely!

Figure 15:  Changing Filters

Recommended Filter Replacement

The frequency in which the membrane and filters should be replaced depends upon the quality of the water that enters the appliance. Contact your WOW Water specialist or visit www.wowwater.com for replacement filters and parts.

Note: The installation of the WOW RO System appliance on a pre-treated water supply will greatly increase the life of its filters.

Note: Any filter that demonstrates reduced water production or a slower rate of flow is overdue for a change.

Warning: Shut off water to the appliance before beginning any maintenance.

FILTER   –   RECOMMENDED REPLACEMENT (MONTHS)

Replacement Sediment/Carbon Pre-Filter (RED) Part # 20-201-001    –    6-12 months

Replacement Reverse Osmosis Membrane (GREEN) Part # 20-250-001    –    12-24 months

Replacement Carbon Post-Filter (BLUE) Part # 20-202-001    –    6-12 months

      EMERGENCY?

      We offer 24 hour emergency service. Call (484) 524-5802 for the technician on call.
      If you would like to bypass your equipment, please read below for step-by-step instructions. If successful, you’ll be able to schedule your service appointment in the normal schedule and save money.

      Newer water softeners and acid neutralizers have the bypass built into the back of the control valve.

      Below you will find instructions on how to operate your water valves in the event of an emergency.

      Your Neighbors Love Their Cleaner, Safer, Better Water!

      Our dedication to our customers is continually rewarded with referrals and testimonials about our water quality solutions!

      "Never disappoints! I've had two water tests conducted on my home. During the most recent John shared his knowledge and expertise on not only the Well tank pump that was in serious need of replacement but also options for my water softener. I never felt pressured to commit to something I didn't need. They made sure I had all the information and let me make a decision based on what made sense for me. Great experience from first call to final product!"

      - Frederick S.

      "We are new to the area and new to well water. We have used Sanatoga twice now - for routine maintenance and a water softener install. Juan is always on time and very attentive. We feel fortunate we have someone who cares about our house as if it were his own and a company we can count on in the years to come.
      Thank you for excellent service!"

      - John D.

      "We have used Sanatoga Water Conditioning as a residential client as well as for our business customers for several years now. I could not be more happy with the customer service and professionalism that they provide. I always get a cheerful and helpful person on the other end of the line when I call the office, and the technicians who installed our water treatment system were clean, professional and answered all of my questions. I can definitely recommend Sanatoga, 5 Stars."

      - Lori N.

      Read All Testimonials